“Built a complete ServiceNow application in just a few weeks of weekend training. Hands-on from Day 1 — real instance, real scenarios.”
— Eshwar, ServiceNow Developer, Bengaluru
ServiceNow Admin/Developer
Targets ITSM/ITIL‑focused roles in large enterprises
6–8 weeks
₹32,000 onwards
Bengaluru + Online
- • ServiceNow basics & platform navigation
- • ITSM modules: Incident, Problem, Change
- • Service Catalog & Request Management
- • Workflow, Flow Designer & server/client scripting
- • Integrations & MID Server intro
- • Best practices, ITIL alignment + more
Target roles: ServiceNow Administrator, ServiceNow Developer, ITSM Specialist
About our trainer:
Our ServiceNow trainer actively works on live enterprise implementations —
teaching what is used in production today, not outdated theory.
Multiple ServiceNow certifications including advanced platform certifications.
Every session is scenario-based with real examples from actual projects.
Small batches, maximum 8 students, live instance access from Day 1.
Multiple certs
Live instance
Max 8 students
Google 4.4★
Interview prep
What you’ll master
ServiceNow Basics
Instance setup, UI, tables, forms, lists, CMDB overview, ACLs, update sets.
ITSM Modules
Incident, Problem, Change—SLAs, major incident flow, approvals, CAB.
Service Catalog
Catalog items, record producers, variables, workflows, fulfillment.
Workflow & Scripting
Flow Designer, client/server scripts, business rules, UI policies/actions.
Integrations
REST/SOAP, import sets, MID Server basics, outbound/inbound patterns.
Deployment & QA
Dev→Test→Prod, update set review, testing strategy, documentation.
Outcomes you can expect
✓ Configure core ITSM modules aligned to ITIL processes
✓ Build catalog items, flows, and scripts for real business scenarios
✓ Crack Admin/Developer interviews with project portfolio & mocks
Curriculum Snapshot
Module Highlights
- Platform navigation, tables/CMDB, data model
- Incident/Problem/Change with SLAs & MIM
- Service Catalog, RITM flow & fulfillment
- Flow Designer vs Workflows, BRs, UI Policies
- Client/Server scripting (GlideForm/GlideRecord)
- Integrations (REST, MID), import sets, transforms
Projects & Labs
- End‑to‑end ITSM rollout (INC/PRB/CHG) with SLAs
- Service Catalog for onboarding with approvals
- Automation with Flow Designer & BRs
- External system integration via REST
- Governance: update sets, documentation, UAT
Curriculum updated May 2026 — includes Australia Release features:
AI in Flow Designer, RaptorDB, CSDM 5.0, and Knowledge 2026 announcements.
Choose Your Learning Path
| Course | Duration | Fee | Action |
|---|---|---|---|
| ServiceNow Admin (CSA) | 6 weeks | ₹32,000 | Enquire |
| ServiceNow Developer (CAD) | 8 weeks | ₹40,000 | Enquire |
| ITSM Implementation | 6 weeks | ₹45,000 | Enquire |
| Integrations | 4 weeks | ₹30,000 | Enquire |
| Discovery & CMDB | 4 weeks | ₹28,000 | Enquire |
| Complete Bundle (Admin + Dev + ITSM) | 5–6 months | ₹90,000 | Enquire |
| 1-on-1 Admin | 6 weeks | ₹50,000 | Enquire |
| 1-on-1 Developer | 8 weeks | ₹65,000 | Enquire |
What Our Students Build
Employee Onboarding Application.
Built by a student in our ServiceNow Developer batch.
Modules used: Service Catalog, Incident Management, Change Management, Business Rules, GlideRecord scripting, Flow Designer, UI Policies.
What was built: A complete scoped application automating employee onboarding — laptop requests, software access, automated approvals, and change workflows.
What Our Students Say
Want the complete syllabus & weekly plan?
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FAQs
Basic IT concepts help, but we start from platform fundamentals and ramp up to Admin/Developer topics with hands‑on labs.
Yes—Incident, Problem, and Change are taught with ITIL alignment and real implementation patterns used in enterprises.
Yes—mock interviews, resume/LinkedIn review, and referrals guidance are included via our placement support track.
Yes — sessions run via Google Meet and Zoom. Available pan-India. Same curriculum, same trainer, same live instance access.
New batches start every 6–8 weeks. Contact us or WhatsApp +91-81234-74763 for current batch dates and available seats.
CSA (Admin), CAD (Developer), CIS-ITSM, and CIS-Discovery depending on the module chosen. Certification exam fees are paid separately directly to ServiceNow.